Outgoing Webhooks

Webhooks send HTTP requests to your server when events happen in TrackMy.Shop.

Creating a Webhook

1. Go to Settings → Webhooks
2. Click Add Webhook
3. Enter your endpoint URL
4. Select which events to receive
5. Save the webhook

Available Events

• order.created - New order created
• order.updated - Order details changed
• order.stage.changed - Order moved to different stage

Webhook Payload

Each webhook includes:

• event - The event type
• timestamp - When it occurred
• data - Full order object

Example Payload

{
  "event": "order.stage.changed",
  "timestamp": "2024-01-15T10:30:00Z",
  "data": {
    "id": "abc123",
    "orderNumber": "ORD-001",
    "stage": {
      "id": "stage-456",
      "name": "Shipped"
    },
    "customer": {
      "name": "John Doe",
      "email": "john@example.com"
    }
  }
}

Security

Webhooks include a signature header (x-trackmyshop-signature) for verification. Use the webhook secret shown after creation to verify requests.

Retry Policy

Failed webhooks are retried up to 3 times with exponential backoff. Check delivery history in Settings → Webhooks.