Creating Your Account

Getting started with TrackMy.Shop is quick and easy. This guide walks you through the signup process, email verification, and initial workspace setup.

Signing Up

1. Visit trackmy.shop/signup to begin the signup process.
2. Enter your account details:
   • Email: Your email address (this will be used to log in)
   • Full Name: Your name as it will appear in the app
   • Password: Create a secure password (8+ characters, with uppercase, lowercase, and a number)
3. Click Continue to proceed to workspace setup.

Setting Up Your Workspace

After entering your account details, you'll set up your workspace:

1. Workspace Name: Choose a name for your workspace (e.g., "My Print Shop" or your business name)

2. What does your shop do?: Select all the services you offer. We'll create workflow templates for each service to help you get started faster. You can always customize or add more workflows later.

   • Laser Engraving: Signs, keychains, awards, plaques
   • Embroidery: Apparel, hats, patches
   • Screen Printing: T-shirts, tote bags, posters
   • DTG Printing: Direct-to-garment prints
   • Sublimation: Mugs, phone cases, all-over prints
   • Awards & Trophies: Plaques, medals, recognition items
   • E-commerce / Fulfillment: Pick, pack, ship operations

   Start from scratch: If none of these fit your business, select "Start from scratch" to skip templates and set up your own workflows from a blank slate.

3. Promo Code (optional): If you have a promo code, expand this section to enter it for extended trial or discounts.

Email Verification

After submitting your signup:

1. You'll see a "Check your email" page
2. Check your inbox for an email from TrackMy.Shop
3. Click the Verify Email Address button in the email
4. The link expires in 24 hours

Can't find the email? Check your spam folder. You can also click "Resend verification email" on the verification page.

After Verification

Once you verify your email:

1. You'll be automatically logged in
2. Your workspace will be set up with workflows tailored to your business type
3. You'll be redirected to your new dashboard

Referral Links

If someone shared TrackMy.Shop with you using a referral link (e.g., trackmy.shop/signup?ref=TRK123), the referral will be automatically tracked when you sign up.

Troubleshooting

"An account with this email already exists"

You may have already created an account. Try logging in or use the forgot password feature.

Verification link expired

Request a new verification email by:

1. Go to /signup
2. Enter the same email and details
3. You'll receive a new verification email

Password requirements

Your password must:

• Be at least 8 characters long
• Include at least one uppercase letter (A-Z)
• Include at least one lowercase letter (a-z)
• Include at least one number (0-9)