Order Details & History
View and manage individual orders, including history, notes, and customer information.
Click on any order card to view its full details. The order detail page shows all information about the order and allows you to make changes.
Order Information
- Order Number - Unique identifier for this order
- Customer - Name and email address
- Items - List of products with quantities and prices
- Current Stage - Where the order is in your workflow
- Source Platform - Where the order originated (Shopify, manual, etc.)
- Notes - Internal notes for your team
Stage History
The timeline shows every stage change for this order, including:
- When the order entered each stage
- How long it spent in each stage
- Who moved it (if applicable)
Actions
From the order detail page you can:
- Change Stage - Move to any stage in the flow
- Edit Order - Update customer info, items, or notes
- Print Barcode - Generate a barcode label for this order
- View Tracking Page - See what your customer sees
- Split Order - Separate items into multiple orders